Security and Confidentiality

Safe and Secure

The safety and the security of your premises are as close to our hearts as they are to yours.  We stake our reputation on them, every day; they are integral with our overall customer relationship. 

Because our people are employees, we’re able to select, and keep, the best:

• All staff carry ID badges and are uniformed
• All are background checked
• Your security arrangements are built into our contract
• Cleanaway carries $5 Million in Public Liability insurance
• Cleanaway applies a Health and Safety policy — approved to secondary with the ACC level partnership programme.

 

Customer Relationships

Over 30 years, we’ve built a reputation based on respect for people; clients and staff alike.

• Our lines of communication are short.  We’re a privately-owned medium sized company with a flat management structure, so we respond quickly.
• An online Contact Form enables customers to report feedback quickly and efficiently.
• We know the importance of security.
• We’re results-driven — our customers want sparkling offices that make for pleasant working conditions.

People Trained for the Job

We’re only as good as our last cleaning job, so it follows that we take a keen and genuine interest in the quality and well being of our people:

• Stringent and careful selection process
• Security checked before engagement
• Staff are uniformed and wear identification cards
• Paying above-award rates – better pay means better people
• On-going career development
• Rotation of duties
• Close interest in their safety, working conditions and their personal lives

To maintain our standards, we keep in close touch with our people, and our clients and encourage everyone to provide feedback on our services.